Introduction
At gborigidigital.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our global airtime services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information from users to provide and improve our services. The information we collect includes:
a. Personal Information
- Name
- Email Address
- Phone Number
- Billing Information (e.g., payment details and billing address)
- Transaction Information (such as top-up amounts, countries, and operators)
b. Non-Personal Information
- IP Address
- Browser Type
- Operating System
- Usage Data (pages viewed, time spent on the website, interactions)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Transactions: To facilitate airtime top-ups and process your payments.
- To Improve Services: To enhance our website’s functionality and improve user experience.
- To Provide Customer Support: To respond to customer inquiries, resolve issues, and offer assistance.
- To Send Marketing Communications: With your consent, we may send you promotional materials, newsletters, and offers.
- To Comply with Legal Obligations: To meet legal requirements, prevent fraud, and enforce our Terms and Conditions.
3. Sharing Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted service providers, such as payment processors and mobile network operators, to facilitate services.
- Legal Compliance: We may disclose information when required by law, such as in response to a subpoena or government request.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. These measures include encryption, secure servers, and restricted access. However, no data transmission over the internet can be guaranteed as 100% secure, and you use the service at your own risk.
5. Cookies and Tracking Technologies
gborigidigital.com uses cookies and similar tracking technologies to improve user experience. Cookies help us understand your preferences and track your activities on our website. You may choose to disable cookies in your browser settings, but doing so may limit the functionality of certain features.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Opt out of receiving marketing emails by following the unsubscribe link or contacting us.
To exercise any of these rights, please email us at privacy@gborigidigital.com.
7. Data Retention
We retain personal information for as long as necessary to provide the services you requested and to comply with legal obligations. Once the data is no longer needed for these purposes, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
gborigidigital.com does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child, we will take immediate steps to delete that data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
gborigidigital.com
Email: privacy@gborigidigital.com
Phone: 07066711212
Effective Date: 16/11/2023
Last Updated: 16/11/2023